Preparing for a well-planned systems approach to quality improvement and patient safety is critical in today’s healthcare organizations. Utilizing knowledge gained from W. Edwards Deming and the Improvement Model from the institute for Healthcare Improvement our team will design and help you implement an approach to excellence that will empower your organization to reach its goals, improve results, and become more competitive.
Engaging health care professionals and staff around reporting errors to reduce risk and improving the safety culture is a crucial but difficult task for many organizations. Unless staff members are engaged, feel safe to speak up, and are enabled to learn from the occurrence of preventable medical errors, poor patient outcomes will likely occur. How organizational leaders respond to safety events and communicate to staff, patients, and family members following such events is key to building high reliability organizations and enhancing safety cultures.
Our team has over 30 years of experience in:
- Developing processes to encourage reporting and a culture of safety;
- Producing a rapid and standardized response to identified concerns;
- Empowering managers to address issues close to the source; and
- Promoting greater transparency.